Sugar is connected to our SMTP provider for emails sent from the system. What additional connection is needed to send emails via a target list in a campaign, the SMTP is not currently available.
Sugar is connected to our SMTP provider for emails sent from the system. What additional connection is needed to send emails via a target list in a campaign, the SMTP is not currently available.
Hi Kevin McCarty ,
If you are looking to use Sugar's native Campaigns module, you will need to set up a bounce handling account. If the account you set up for bounce handling is not the same as your system SMTP configuration, please ensure the bounce handling account as 'Send As' permissions granted for the SMTP account.
Chris
Thanks Chris, Do not see a place where we can set "Send As permissions in Sugar". Would that be configured in SugarCRM, or is it configured in our email system?
Hi Kevin,
It's configured with your email provider. My post above links to a Sugar KB article to point you in the right direction with the most common email providers.
Chris
Thanks Chris