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Regarding Integration

Ramya Krishna

Hi,
I am Ramya. I want to know that, Is Sugar CRM supports integration of other CRM's with Sugar CRM. We are developing our own CRM and we want to integrate that in to your CRM . So I heard that Sugar CRM is open source but I didn't find the link to download the zip file , as in most of the pages I found that Sugar CRM has sunset this opensource version of its product. So as per the document if I have any license then in the downloads of the Sugar community page I can download this file. Right now I don't have any license. So can you suggest me is there any other way to install

  • 0

    Hi Ramya,

    Let me preface this by saying I do not work for SugarCRM.

    What I do know is that SugarCommunity (the free version) was end of life many years ago, it is no longer supported and while you may find the source somewhere it will be an unofficial source and nothing like what Sugar is today.

    There is no free version of Sugar anymore, but if you license it, you can still read the code and even if you choose to use a Cloud version you can download it to set up your developer environment on your own machine.

    The application is API based, and you can easily leverage those APIs for your custom integrations.

    I hope this answers at least some of your questions.

    FrancescaS

  • 0

    Hi Ramya,

    for SugarCRM versions until 6.5.x a community edition existed with reduced functionality. The API of these versions was a SOAP and a REST API (V1 to V4) with identical payloads. Today this API is called "legacy API".

    With version 7.0 a completely new software was introduced with a completely new "restFul" REST API. This API was never available in versons < 7. The documentation names it "REST API".

    As you can read at https://sourceforge.net/projects/sugarcrm/ the new versions since 7.0.x are not open  source any more. To get the code you must be a registered partner/developer at SugarCRM.

    As a partner you have access to the source code, a license key (quartely renewal) and even your own demo instances provided by SugarCRM.

    The documentation of the webservices (state: version 13.2)  can be found here https://support.sugarcrm.com/documentation/sugar_developer/sugar_developer_guide_13.2/integration/