Do not see an installer in Downloads for SugarEnt-Full-13.0.0

Question

I want to install Sugar CRM Version 13. I am at the https://store.sugarcrm.com/downloads page, however I do not see an installer for SugarEnt-Full-13.0.0 . I assumed it would be in Enterprise Version 13 downloads, however I do not see it. Can any one assist me in the instructions to download the installer?

Eric Augustus · Answer

Hi Eric, 
 It sounds like your user account has not been given access to download the files. You can have another member of your organization enable this for you ( explained here ). This is also described in this article , where you can file a case with our Support team ( https://support.sugarcrm.com/Resources/Working_With_Sugar_Support/ ) to have your access configured. 
 I hope this helps! 
 -Alex