Action button - configure - dependent on dropdown = no or blank

Hi all

Hoping this is a simple one for the experts!

My aim is to have an Action button appear if the dropdown = No or blank

I have tried a number of different variations, (blank, null, space) but cannot make the button appear 

this is a new dropdown so 99% of the records will have blank

I have tried using the "or" function but I get syntax errors (this is likely how I am writing the forumla)

Parents
  • Hi Taufique,

    Can you replace the formula as mentioned equal($pr_informal_extension_c, "No") and check how it goes?

    Thanks and Regards,

    PK,

    www.bhea.com

  • Thank you for the reply Slight smile

    Unfortunately, this update did not work

      

    To confirm the dropdown is brand new, 99% of records in Sugar the value saved would be blank

    I was hoping the formula would be able to determine if the field is empty?

    Thanks again

Reply
  • Thank you for the reply Slight smile

    Unfortunately, this update did not work

      

    To confirm the dropdown is brand new, 99% of records in Sugar the value saved would be blank

    I was hoping the formula would be able to determine if the field is empty?

    Thanks again

Children