Hello,
Would it be possible to set-up cross-field updates on the same Module.
We are updating Comment Log weekly, and it does show a great summary on the Opportunity, but cannot be added to the List view.
We also have a Next Steps field that is a Text field that can be added to the List view.
Is it possible to set up a BPM in the following way: when a new comment is added in the Comment Log that comment will be added to Next Steps field and replace the old comment?
Thank you!
Ada
Thanks for the consideration Jeff Bickart! Unfortunately, BPM Essentials would not be able to help with this use case that I can see. The issue is that there is no way that I'm aware to trigger a BPM definition based on a comment log entry being added to a record. We haven't found a resilient way to add custom start events in SugarBPM, so without that element, I think a custom logic hook would be the most appropriate way to achieve what Ada Napierala is looking to achieve.
Chris
Chris Hall
There a few things that seem are possible to achieve through logic hooks - do you know if there is any course or a page to learn customisations through logic hooks and become SugarCRM Developer? 
Thanks!
Ada
Hi Ada Napierala,
The best current resource you can review is the Developer Guide for your release of Sugar. That likely won't be as helpful if you are less familiar with developing in Sugar. It appears the developer content on SugarU is currently under revision to be aligned with Sugar's latest release so you don't have many options to go through a course format.
Developing custom logic hooks requires a strong understanding of the PHP language. If you haven't developed using PHP before, I recommend building that foundation first.
If you decide that you would rather have someone else build the solution you seek, we specialize in building those solutions. We would be happy to provide an estimate on the work if your company is US-based. If your company is based in a country other than the US, you can find experienced, local partners through Sugar's site to assist in the project.
Chris
Hi Ada Napierala,
The best current resource you can review is the Developer Guide for your release of Sugar. That likely won't be as helpful if you are less familiar with developing in Sugar. It appears the developer content on SugarU is currently under revision to be aligned with Sugar's latest release so you don't have many options to go through a course format.
Developing custom logic hooks requires a strong understanding of the PHP language. If you haven't developed using PHP before, I recommend building that foundation first.
If you decide that you would rather have someone else build the solution you seek, we specialize in building those solutions. We would be happy to provide an estimate on the work if your company is US-based. If your company is based in a country other than the US, you can find experienced, local partners through Sugar's site to assist in the project.
Chris
