After Upgrade SugarCRM with 12.3. Portal configuration are not changed

Hi,

Recently I have upgraded SugarCRM 9.* to 12.3 after upgrade when I checked portal configuration page looks like it's older one. It is not upgraded with 12.3. Please check the image.

Any one has experience the same issue?

New design should be looks like this.

Because of this issue our portal is not working as expected.

Thanks & Regards,

Bhavesh Patel

0 Rafael Fernandes 21 days ago

Hi Bhavesh Patel,

It seems to me that you don't have "Serve" license to work with portal.

If you look at the code on modules/ModuleBuilder/tpls/portal.tpl we have the following code {if $isServe}

You'll need a Serve license to get those fields enabled as well as portal.

SugarCRM | Principal Developer Advocate
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0 Bhavesh Patel 21 days ago in reply to Rafael Fernandes

Hi Rafael Fernandes, Thank you so much for the quick reply.

I have checked serve license code is here in this file "/modules\ModuleBuilder\tpls\portalconfig.tpl" for 12.3.*

If I add Serve license visibility issue has been resolved. but still having issue on portal please check the image reference.

Do you have any Idea what can be the issue here?

Regards,

Bhavesh Patel
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+1 Bhavesh Patel 21 days ago in reply to Bhavesh Patel

I removed this file clients/portal/views/profileactions/profileactions.hbs and issue got fixed for the User Profile. For cases I have added account to the user record and it is got fixed too.

However this file should remove by upgrade script while upgrade happened but it was still there.

Regards,

Bhavesh Patel
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