Account Name in Opportunities and Contacts module becomes empty and then again set by Logic Hook certain times

We have Sugar Custom integrations with Outreach and other Apps. The Account Name in Opportunities module changes to empty value and then again set by a Logic Hook when some other record field is updated. Sometimes it happens even if nothing is updated. No user changes that Account Name. This also happens with Account Type in Contacts module. I am unable to find which Logic Hook is causing this trouble. I placed certain logs and reproduced this issue but unable to find clue from where it is happening.

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  • I would disable all the logic hooks related to Opportunities first and check if the issue is reproduce able or not. If the issue still persist, then I would look into the calculated fields related to Accounts. Also try to enable logic hooks one by one to pin point which one exactly generating this issue. Good luck with the hunt Slight smile

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  • I would disable all the logic hooks related to Opportunities first and check if the issue is reproduce able or not. If the issue still persist, then I would look into the calculated fields related to Accounts. Also try to enable logic hooks one by one to pin point which one exactly generating this issue. Good luck with the hunt Slight smile

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