Calculated Date Field With Multiple Conditions

if the objective is to ensure a follow-up call, then maybe consider create a new Call based on those conditions using the BPM feature instead?

Thanks. I'm not sure if I really understand?

Although, we're trying to go the route of a different call type - if that's what you were suggesting? But still having issues with the formula.

ifElse(
equal($keycontact_c,true),
addDays($last_call_date_c,
ifElse(equal(related($calls,"call_type_c"),"Account Management Call"),
30,
ifElse(equal(related($calls,"call_type_c"),"Account Management Attempt"),
7,
""
)
)
),
date("")
)

We want it so that if:

Call Type = "Account Management Call" a call due date is calculated for 30 days from Last Call Date

Or, Call Type = "Account Management Attempt" a call due date is calculated for 7 days from Last Call Date

If the Call Type does not match, the call due date should be left blank.  However, all Calls are being set to the same day as the Last Call Date. What is wrong with this formula?

Tony Romano is talking about SugarBPM feature available on Serve, Sell and ENT flavors.

Thank you both. I ended up going this route and was much easier to sort out and is working.  Thanks for the help!