How to add fields to display on Duplicate Check screen?

Hello, does anybody know how I can add more fields to this duplicate check screen?

It is actually on a custom module: Case Attachments.  We often have files of the same name in here and I would like to add the Case Number / (or Case 'Subject') to display in the list.

Is it a code change?  I didn't find anything via admin?

Many thanks,
Luke :-)

Enterprise. Cloud. Version 11.1.0.

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  • Hi ,

    I have almost the same problem, I want to display the assigned username, but nothing happens. I can see that you managed to display it, how did you arrive ? 

    Here is my code for the assigned username : 

    array (
        'name' => 'assigned_user_name',
        'label' => 'LBL_LIST_ASSIGNED_USER',
        'enabled' => true,
        'default' => true,
        'id' => 'ASSIGNED_USER_ID',
        'link' => true,
    ),

    Do I have to change something else ? 

    Thanks in advance for your help.

    Best regards,

    Enes

  • Hi ,   

    Sorry, I haven't opened the CLub for ages...

    Also sorry as I have no idea how we are displaying the Assigned to username in my screenshot of the dupe check above.

    I have looked at each view option in Studio and in Module Builder (that screenshot is a custom module, Case Attachments) but no layout has the assigned to username available, at all.

    So I am not sure.  I have not been able to look further into my own question for this yet either.

    Ever so sorry, not very helpful :-(
    Luke.

Reply
  • Hi ,   

    Sorry, I haven't opened the CLub for ages...

    Also sorry as I have no idea how we are displaying the Assigned to username in my screenshot of the dupe check above.

    I have looked at each view option in Studio and in Module Builder (that screenshot is a custom module, Case Attachments) but no layout has the assigned to username available, at all.

    So I am not sure.  I have not been able to look further into my own question for this yet either.

    Ever so sorry, not very helpful :-(
    Luke.

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