Customise the help features of Sugar

Dear Sugar Community, 

I'm wondering if anyone has been able to extend or customise the help functions within Sugar. In particular the Help button and the callout at the bottom right in the footer. i.e. 

I'm looking do the following, if possible: 

  1. Add specific help text
  2. Insert another link to some in-house video tutorials. 
  3. Add additional information to the "Tour this page" feature. 

Any ideas of assistance would be appreciated. 

SugarCRM Version 11.0.0 (Build 238 P) (Q2 2021) on Premise. 

  • Hi

    Find answers below:

    1. $app_strings['LBL_HELP_MORE_INFO']
    2. create custom/clients/base/layouts/help/
    3. $app_strings['LBL_TOUR_LINK']


    André Lopes
    Lampada Global
    Skype: andre.lampada
  • This for the assistance André, 

    Would these settings be able to be changed for each module, e.g. Quotes, Cases etc. As I would like to add specific information to each of our modules. 

    Also, regarding the "Tour This Page" Link, it will show you features of the page, e.g. how to filter, search etc, this is done with a circle highlighting the different regions on the page (See below). 

    I'm wondering if there is a way to customise the regions that are highlighted (1) and the help text displayed (2). I would like to add additional information for each module and highlight different regions. 

    Thanks again. 

  • As far I know it is possible. Script clients/base/views/tutorial/tutorial.php defines each highlightable component for tutorial purpose. So, I believe, you can extend it for each target module and customize it accordingly.

    André Lopes
    Lampada Global
    Skype: andre.lampada
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