Hi. I've reached an issue where the backup I'm trying to set up on WAMP gets stuck at the 'Loading...' screen and never reaches a login.
If I add /rest/v11/help to the address I can reach the help page.
I've tried to include the relevant information below, if I can provide anything else to troubleshoot with or if anyone had any idea what I've missed, I'd be grateful.
PHP Version: 7.4.9
Apache Version: 2.4.46
MySQL: 5.7.31
Elasticsearch 7.13.2
I tried the sql query PK suggesed re: Sugar Identity Service but got "0 rows affected." https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/4939/wamp-local-sugar-from-backup-404
.htaccess - added file suggested by Jeroen - https://sugarclub.sugarcrm.com/dev-club/f/questions-answers/4939/wamp-local-sugar-from-backup-404
Amended "RewriteBase / " to point at "RewriteBase /sandbox-westlindsey-S11-v2"
httd.conf shows:-
LoadModule rewrite_module modules/mod_rewrite.so
re: http://cheleguanaco.blogspot.com/2014/02/sugarcrm-troubleshooting-sugarcrm-7.html
I added to httd.conf :-
<Directory "/www/sandbox-westlindsey-S11-v2">
Options Indexes FollowSymLinks MultiViews
AllowOverride All
Order allow,deny
Allow from all
</Directory>
I've give full access / modify to the root folder for all users.
re: https://support.sugarcrm.com/Documentation/Sugar_Versions/11.0/Ent/Installation_and_Upgrade_Guide/#Installation_Prerequisites
I believe these all meet the requirements
php.ini shows:-
extension=curl = is v7.70.0
extension=gd2 = freetype v2.9.1
extension=gmp
extension=imap
extension=mbstring
extension=openssl
extension=com_dotnet
curl.cainfo=C:\wamp64\bin\php\php7.4.9\cacert.pem
phpinfo() shows:-
bcmath.scale = 0
hash support enabled
json support enabled
SimpleXML support enabled
zip enabled v1.15.6
zlib version 1.2.11
my.ini added:-
sql_mode = "STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION"
dev console warnings (no errors):-
DevTools failed to load source map: Could not load content for localhost/.../jquery-migrate.min.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for localhost/.../single-spa.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for localhost/.../gridstack-extra.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load source map: Could not load content for localhost/.../gridstack.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
sugar_sidecar.min.js?v=1jvUPT-nuueyTTfNEQfQhQ:2043 singleSpa.start() has not been called, 5000ms after single-spa was loaded. Before start() is called, apps can be declared and loaded, but not bootstrapped or mounted. See https://github.com/CanopyTax/single-spa/blob/master/docs/single-spa-api.md#start
Also, there's nothing in the sugarcrm.log or the php_error.log
Thanks again
James