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Dev Answers & Best Practices SugarIdentity---how to change other user password

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SugarIdentity---how to change other user password

sophie sun 1 month ago

Hi everyone,

I was trying to change other users' password as an administrator.

I can do that with my local test instance by config

admin--->password management--> system-generated passwords

But I couldn't find the 'system-generated passwords' for my on-demand instance after clicking 'password management'.

I'm guessing on-demand instance is using SugarIdentity ?

If it is, how can I change other users' password now?

Anyone suggestion, please?

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+1 Andre Serrazina 1 month ago

Hello sophie sun,

Sugar Identity only provides the ability to change your own password.

The ability to set a password for other users in IDM is being tracked in the following Enhancement Request:

https://portal.sugarondemand.com/#supp_Bugs/83832

The way to workaround it is to change the target user's email address to your own email and perform a Password reset.
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+1 Andre Serrazina 1 month ago

Hello sophie sun,

Sugar Identity only provides the ability to change your own password.

The ability to set a password for other users in IDM is being tracked in the following Enhancement Request:

https://portal.sugarondemand.com/#supp_Bugs/83832

The way to workaround it is to change the target user's email address to your own email and perform a Password reset.
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0 sophie sun 1 month ago in reply to Andre Serrazina

Thank you Andre
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