How to import french/spanish alphabets/characters?

Hello all,

     I am using SugarCRM CE 6.5.x version. I am importing record in contacts where the contact name in french/spanish language. While importing record, on step 1, i can see same name which as in csv file.

But on step 3, I am seeing some different characters in the place some french/spanish alphabets/characters.

import_french_2.JPG

So, kindly guide me, how to import these french/spanish alphabets/characters as it is. Thank you.

Parents
  • Hello,

    2 checks

    1. Import file should be UTF-8 encoded

    2. Import properties(View Import File Properties) should have UTF-8 encoding selected (File Encoding)

    Let me know if that works.

  • Hello Hash,

         Thanks for the reply. May i know, how can we save file to .csv format with UTF-8 encoding selected? Or how can we check whether the imported file is in UTF-8 encoded format?

Reply
  • Hello Hash,

         Thanks for the reply. May i know, how can we save file to .csv format with UTF-8 encoding selected? Or how can we check whether the imported file is in UTF-8 encoded format?

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