Workflow conversion to BPM - URL Fields not working in BPM but do in old Workflow

Question

Hi everyone. I am converting one of our old workflows into the new BPM. However on this we use alt text plus a link to feed into our survey feature. On the old workflow we do the following: http://[URL].com/?=9&nme={::future::Opportunities::contacts_opportunities_1::first_name::}%20{::future::Opportunities::contacts_opportunities_1::last_name::}&clt={::future::Opportunities::accounts::name::}&bnd={::future::Opportunities::brand_c::}&prjnam={::future::Opportunities::name::}&prjno={::future::Opportunities::auto_number::}&mmrnam={::future::Opportunities::csd_team_c::}&oppno={::future::Opportunities::id::} And link that into a href as follows: CSQ LINK However when putting this into the new BPM email templates, the link doesn't replace the fields with the data, unless I put the link outside of a link and onto the main body:

http://[URL].com/?l=9&nme={::future::Opportunities::contacts::full_name::}&clt={::future::Opportunities::accounts::name::}&bnd={::future::Opportunities::overcode_name_c::}&prjnam={::future::Opportunities::name::}&prjno=303521&mmrnam={::future::Opportunities::csd_team_c::}

This returns what I would expect - http://[URL]?l=9&nme=&clt=Test Company&bnd=&prjnam=testestest&prjno=303521&mmrnam=Chestnut New but it's unclickable. The above paragraph works fine, but we want to re-use it as a tag so the customers can just click. I have converted it to the "new" style as well and have the same issue: http://[URL]/?=9&nme=%7B::contacts_opportunities_1::first_name::%7D%20%7B::contacts_opportunities_1::last_name::%7D&clt=%7B::accounts::name::%7D&bnd=%7B::Opportunities::brand_c::%7D&prjnam=%7B::Opportunities::name::%7D&prjno=%7B::Opportunities::auto_number::%7D&mmrnam=%7B::Opportunities::csd_team_c::%7D&oppno=%7B::href_link::Opportunities::name::%7D Can anyone help? Thanks, Daniel

Daniel Hill · Answer

Interesting, I wanted an answer for this too, since we are using Process templates more and more. And I found that the reason why the template replacement doesn't happen is because of Sugar HTML Cleaner - it tries to cleanup the template HTML and results in replacing our curly braces { and } with their encoded version %7B and %7D $this -> $key = SugarCleaner :: cleanHtml ( $this -> $key , true ) ; So this {::future::Opportunities::name::} gets converted to %7B::href_link::Opportunities::name::%7D The fix is simple, and this could be a feature request, but here it is: In a logic hook, just replace %7B and %7D with { and } respectively i.e create your logic hook for pmse_Email_Templates: custom/modules/pmse_Emails_Templates/logic_hooks.php body_html = str_replace ( '%7B::' , '{::' , str_replace ( '::%7D' , '::}' , $bean -> body_html )) ; } } This should just replace our template variables, so this would work for replacements, and we are free to use any links as we need!