for a customer we have a BPM workflow that uses a e-mail template which contains a date/time field from a certain record. The only purpose of the BPM is to send out a notification to a specified contact, in the record of the custom module just created, The problem I'm facing is that the date/time that is mentioned in the field is not correct. It is shown as the UTC version of the date/time. I would have expected to be converted to the timezone from the person who is sending out the mail (or the from the person that created the record in the first place).
According to Sugar that is a known issue and a enhancement request is created for it. Is there someone in the club who faces the same issue and has already solved it?