How to make Case description readonly after save?

How to make  Cases description readonly in editview after it has been save?

TIA,

Longki Dela Cruz

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  • Roland Cadavos,

    I presume that you only want it to become read-only once it has been populated with something. There are a few ways that you can do this, with each option depending slightly on the version/edition of Sugar you are using and the exact rules that need to be enforced.

    However a base level resolution for this is to create a duplicate description field and make one a calculated field to copy the value of the other. You would then set dependencies so that the initial fields hides when the calculated one is populated with something, and use the same principal on the calculated field. This will make it look as if the field is suddenly becoming read-only, where in fact it is simply swapping the fields over.

    If you are looking for something more than this let me know.

  • Hi Liam,

    Im using Sugar Enterprise 7.6. Can help me get through this? :-)

    Thanks,

    Longki

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