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After cloning a Version 7.6.1.0 (Build 1163) instance, the log-in screen never renders.

David Dlugosz

I cloned my instance to get a fresh copy for testing some proposed chances. When I navigate to my URL, all I see is the message "Loading ...". Nothing shows up in the sugar log. Has anyone experienced this? Any help to resolve would be appreciated.

Best Regards,

Dave 

  • 0

    Had this and other blank pages after cloning.

    Check your console for Javascript errors.

    Check your .htaccess file in the root for the RewriteBase, make sure it's correct based on your naming/location of the clone

    Check that your config.php for dbconfig, site_url and host_name are correct.

    Clear your browser cache, clear your cache folder

    Try again.

    HTH

    FrancescaS

  • 0 in reply to Francesca Shiekh

    Francesca:

    Thanks for the help. You pointed me in the right direction and I resolved my issue. For some reason the .htaccess file did not get ported in the cloning process. The resolution was; copy the .htaccess from the cloned instance. All is back to normal.

    Thanks,

    David