When filtering by email address in Targets, Leads or Contacts only the primary address is considered.
This does not work for us.
I reported the issue in v7.8 but it has yet to be addressed, Bug# 77949
The workaround was to search via the Global Search but I noticed today that searching in Global Search by email address does something very odd, it returns ALL addresses for that DOMAIN!
So if I search for mickey.mouse@gmail.com I get ALL Targets, Leads and Contacts with @gmail.com accounts.
You can imagine how not useful that result is! I am then forced to use the browser Find to actually find what I searched for in the hundreds of records that are returned.
Has anyone found a fix to Bug #77949 so we can filter by ALL knows addresses and not just primary?
thanks,
FrancescaS
