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Recovering deleted records

Samuel Kim

Hi,

I'd like to ask a general question regarding best practices. In cases like when a client mistakenly deletes a record from any Sugar module, such as Accounts, what is the best way to go on about recovering it? Simply changing the record's deleted flag back to false using SQL seems like the most straightforward way, but what about the record's relationships? Do I have to set their flags back to false one by one? Or is recovering a deleted record not recommended at all?

Any insight on the matter would be appreciated.

Regards,

Samuel.

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    If you want to restore the record’s relationships then there is no straightforward way to do so. However, you can check out some extensions like SugarCRM Recycle Bin, which allows you to do so within seconds. In addition, you can restore records that were deleted even before the plugin installation.
    Regards...
    Bruce 

    Bruce McIntyre

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  • 0
    If you want to restore the record’s relationships then there is no straightforward way to do so. However, you can check out some extensions like SugarCRM Recycle Bin, which allows you to do so within seconds. In addition, you can restore records that were deleted even before the plugin installation.
    Regards...
    Bruce 

    Bruce McIntyre

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