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Published Module Builder ZIP installation stuck at 80% with no logs

Artis Plocins

I built a simple module using the Module Builder in a SugarCRM 7.8 instance (clone of a recently created instance), then Published it to get the ZIP file and deleted the module from the system.

Then I tried installing the module through Module Loader to test that it works and It keeps getting stuck at 80%. I tried building the module in a different system, publishing and installing it into this system, still did not work.

I can successfully install the same module in another SugarCRM system.

I have tried enabling Developer Mode, changing the log name and logging level in System Settings, but still no logs are generated since the installation of this system.

All filesystem permissions are correct.

Please help with installing this module on the instance that is showing nothing but 80% installed with no errors.

_Case_Replies2017_07_07_090719.zip
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  • 0 in reply to Endeavor Support

    I don't think the session lock has anything to do with this Module Loader error.

    By combined package I mean I manually merged the files that you get when you do the following:

    • Create a custom module in Module Builder and publish it
    • Deploy/install the custom module, customise it in Studio and then export the Studio customisations
    • Create custom code in a package that you would install through Module Loader

    They all have their own manifest.php files,  so I combined the $installdefs arrays of all of them into one, removed excess generated language files, etc. and packaged it up as one customisation with one manifest.php file.

  • 0 in reply to Artis Plocins

    Hi Artis,

    Thanks for reply I have investigated more and found that recently this issue occurred in Sugar 7 and Sugar 8 we can not install any package in Sugar it stops at 80%

    Can you please try at your end i got below error now.

    And all the packages are previously working and not working currently and stop at 80% no change in package.

    Error :

    Exception in Controller: Elastica\Exception\ResponseException: no such index [index: 08518a3f6bc3d760af495ad6a93718f8_shared] in /var/www/sugar/vendor/ruflin/elastica/lib/Elastica/Transport/Http.php:179 Stack trace:
  • 0 in reply to Endeavor Support

    I don't have trouble installing customisations anymore. That error looks as though you need to run a re-index of global search for some reason.