Use IF Else condition within Process Email Template

Hi Muhammad,

If Francesca's suggestion doesn't work, I found the Smarty Documentation page for if/else statements. In the comments it was noted that spaces are required before and after the "==". I also noticed that all of the examples use single quotes for string comparisons, though I'm not certain whether that matters. You might try:

{if $check_service_c == 'Yes'}sometext{/if}

I hope that helps!

-Alan

Any suggestions I want to use if statement in my template. Please help me. When i try to use  at above code, doesn't work.

The following all work for me in my Quotes template, hopefully you find some clues that help you. One thing I noticed is I use "eq" instead of "="

{if !empty($fields.shipping_contact_name)}{$fields.shipping_contact_name}{/if}

{if !empty($fields.shipping_email_address_c) and ($fields.business_region_c eq 'ABC')
{$fields.shipping_email_address_c}
{/if}

{if isset($fields.billing_accounts.vat_c) and !empty($fields.billing_accounts.vat_c)}
VAT No: {$fields.billing_accounts.vat_c}
{/if}

{if $product.discount_percent > 0}
{$product.discount_percent}
{else}
{$product.discount_amount}
{/if}

FrancescaS

Hi,

I tried below in my process email template but not working :

"{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Company')} {::accounts::name::} {/if} {if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Investor')} {::avds_Investors::name::} {/if}"

Please help me.

output is coming as in email received as below:

"

{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Company')}
kcb
{/if}

{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'avds_Investors')}
kcb-PE-2023
{/if}"

THanks,

Shreya

Hi,

I tried below in my process email template but not working :

"{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Company')} {::accounts::name::} {/if} {if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Investor')} {::avds_Investors::name::} {/if}"

Please help me.

output is coming as in email received as below:

"

{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'Company')}
kcb
{/if}

{if !empty($fields.choose_module_c) and ($fields.choose_module_c eq 'avds_Investors')}
kcb-PE-2023
{/if}"

THanks,

Shreya