Nearly everything you need to know about the Winter '20 Release

Hello Sugar Developers!

It's that time again - we have completed a new quarterly release. Sugar 9.3 (Winter '20) is a cloud release but the updates in this version will be available to on-premise customers in the upcoming Sugar 9.0 release this Spring.

In December, we conducted a webinar highlighting the changes of Sugar 9.3. If you missed it, you can watch the recording or browse through the slides.

Here's a quick list of some of the features in this Winter '20 release:

  • A new REST endpoint has been added to return related activity records for a specified record
  • New fields were added to the Cases module
  • No-touch renewal pipeline automation has been added to SugarSell
  • There's also a new Renewals console
  • New Active Subscriptions Dashlet
  • We've added First Response SLA Reporting
  • 2 new SugarBean functions for business center calculations

Check out the below resources that have the rest of the details.

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