Just about everything you need to know about the Fall '19 Release

Sugar Fall '19 release is officially live! There's a huge buzz around our offices for this release - it's very exciting! Fall '19 brings an updated Portal experience as well as a few other features and fixes.

We recently held a webinar with an overview of what is in the Fall '19 release. If you missed it, watch the recording here or view the slides from this post. Note: Sugar 9.2 (Fall '19) is a cloud-only Sugar release. On-premise customers must wait until Sugar 10.0 (Spring '20) to obtain the feature enhancements provided in this release.

Here's the TL;DR for those of you looking for a quick list:

  • Portal changes:
    • Header and footer UI changes
    • Mega menu configurability
    • Metadata customization
    • New fields in Contacts module
    • Portal users are now able to use Preview to view records
    • Cases, Notes, and Bugs now show in Portal by default
    • Ability to designate/identify the source of a case has been added
    • Knowledge Base dashlet added to Portal home
    • Administrators can now choose to enable "case deflection"
    • Portal FilterView and PortalListTop UI components were deprecated
    • Portal users can now search for answers to their own questions
    • Field display changes to Portal views
    • It is no longer possible to view PII from the Portal User Profile screen
    • 3 new Portal dashlets have been added
    • Improved Portal user signup
    • Admins can configure password reset options (phone, email, url)
  • Library updates
    • Jquery
    • jQuery Migrate
    • moment.js
    • Bootstrap library components
  • Business Centers Module now added to Sugar Sell

For details on everything in this release, check out our other Summer '19 resources:

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