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Click details from campaign dashboard

John Kitsmiller

Is it just me, or does anyone else get frustrated when using the campaign dashboards?

I tend to want to do a quick check to see how any given campaign is performing.

Below is a small campaign I did early today. But it is indicative of any campaign.

If I go to the Unique Clicks I would expect to see what they clicked on.

Instead I only see that they clicked on something in the email.

Am I missing some way to be able view this data easily/quickly?

I thought drilling into the Contact might provide the data, but it is totally generic too.

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  • 0

    Hi

    The Unique Clicks show the number of times recipients click on any link on your email template. (Please note it does not show repetitive click or unsubscribe click.)

    If you want to see on which link the recipient has clicked then you can do it from the “Clicks Per Link” card in the Email Campaign Dashboard.

    For a more detailed view, you should drill into this card and it will show you every contact who clicked on that link along with the time at which they click.Thumbsup

    Bruce McIntyre

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  • 0

    Hi

    The Unique Clicks show the number of times recipients click on any link on your email template. (Please note it does not show repetitive click or unsubscribe click.)

    If you want to see on which link the recipient has clicked then you can do it from the “Clicks Per Link” card in the Email Campaign Dashboard.

    For a more detailed view, you should drill into this card and it will show you every contact who clicked on that link along with the time at which they click.Thumbsup

    Bruce McIntyre

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  • 0 Sugar Employee Badge in reply to Bruce McIntyre

    Yes, I know all that is possible, but to me that is convoluted.

    Are you agreeing that clicking on a Contact in the Unique Clicks panel and then clicking on a Contact to see their Journey should be as-is and NOT show you what they clicked on as part of the Journey? I mean what good is it to only say they clicked on "something"?

    This is actually the reason I think the Sugar Market iFrame in Sugar Sell is worthless.

    If I could sort the columns in Clicks Per Link it might be useful. But to see how many times a Contact has clicked on any particular link, or which links they actually clicked on, I have to scroll down and do my own count. Have you tried this? If I have hundreds of clicks on a link, there is no way this is reasonable.

    And yes, I know I could export it, but what use is the Dashboard then, other than to see the top row of percentages/raw numbers? If drilling into any one doesn't actually provide any value, why do it?