Is it possible to add Tags to audit log?

We're having an issue with some users removing tags from records. Since Tags are a related object and not a field, I'm not sure if or how it's possible to audit those changes.

Has anyone had this request/issue and what was your solution?

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0 Alex Nassi 10 days ago

Hi Ben,

I'd be curious if others have found a way to solve this, but I came across two related ideas: 78354 and 76578. Unfortunately, both are categorized as "No Plan to Implement at this time." I'll have a case created for you and associated with those two ideas to help with future tracking but invite anyone else to share their experience if they've found a solution for this!

-Alex

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Ben Peterson 9 days ago in reply to Alex Nassi

Thank you Alex! Could you possibly add Francesca's idea below to the notes in that case? Maybe the developers could leverage her idea to implement something. Thanks!
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0 Alex Nassi 9 days ago in reply to Ben Peterson

Thanks for the suggestion! I added some internal notes to 78354. Thanks Francesca Shiekh too for working that out!

Alex Nassi
Digital CX Operations Director
SugarCRM
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0 Alex Nassi 9 days ago in reply to Ben Peterson

Thanks for the suggestion! I added some internal notes to 78354. Thanks Francesca Shiekh too for working that out!

Alex Nassi
Digital CX Operations Director
SugarCRM
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