User/Teams/Role access for regular users

Hello, I am trying to enable access of Users/Teams/Roles for a regular user type (non-admin). I have roles created, but it does not allow me to enable Users/Teams/Roles. I'm trying to isolate access for a Sales Supervisor role with Regular User permissions, to add/remove users from certain Teams. Is this possible?

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  • Hi Jacob. I was able to achieve this by creating a role (e.g., "Sales Supervisor"), finding the Users/Teams/Roles row, and setting the Access Type column to either "Developer" or "Admin & Developer".

    If you want the sales supervisor to only be able to edit records for their teams (e.g., they couldn't create new teams or edit a team they weren't a part of), you would want to give them Developer access. If you want them to be able to access all records regardless of team membership (e.g., create new teams, edit teams they aren't part of, access the Admin > Team-Based Permissions section), you'd want to use Admin & Developer. You can learn more here.

    Note that when you give that role either of these access types, it also enables them to see some Developer Tools, such as Studio and Dropdown Editor. I don't see a way that you'd be able to give a role access to only Users/Teams/Roles without allowing this developer tool access. 

    I hope that helps! Let me know if that's not what you're looking for, though, and I'll see if I can suggest something else. 

    Lydia Manger

    Product Manager — Sugar Discover

  • Hi Lydia, thank you this certainly helped. I've isolated access by selecting Admin & Developer. However this allows the end-user to delete records also. Unfortunately the option to change deleting records in the Users/Teams/Roles line is disabled.

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