Hi Javier,
I can confirm there is only filter capability for the primary team (the team_id saved to the record's row in the database). The teams that make up the teamset are defined elsewhere and are not accessible to the current filtering capabilities in Sugar.
We have this on file as Idea 61441. If you have access to the SugarCRM Support portal, you can review this Idea here: portal.sugarondemand.com/
While the alternative approach of copying the teamset to a new field and using filter capabilities against that field can feel convoluted, it is the approach available to us at this time.
Regards,
Patrick McQueen
Director, SugarCRM Support
Hi Javier,
I can confirm there is only filter capability for the primary team (the team_id saved to the record's row in the database). The teams that make up the teamset are defined elsewhere and are not accessible to the current filtering capabilities in Sugar.
We have this on file as Idea 61441. If you have access to the SugarCRM Support portal, you can review this Idea here: portal.sugarondemand.com/
While the alternative approach of copying the teamset to a new field and using filter capabilities against that field can feel convoluted, it is the approach available to us at this time.
Regards,
Patrick McQueen
Director, SugarCRM Support