When tagging a user in a Document's comment log, their notification tells them they were mentioned but doesn't tell them what document or offer a link in the notification to take them to that document.
Are we missing a field when creating a document or missing additional information in the comment log when tagging a user?
Hi
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I am having the same issue, however, this is happening for all modules including Tasks and Cases
Enterprise 12.0.3
Test email received does not include a URL link to the Case or Task
Hi
Thank you all for the replies 
and raising the log Brenda
This is the issue I am referring to
I believe the email that Taufique Ahmed is referencing is enabled by the 'Email on Mention' setting found in each user's profile:
Is the issue that you are looking a plain text for the generated email? I believe the record name is hyperlinked if you are viewing the HTML version of the email sent by Sugar.
I have tested again just to be sure and HTML view and same, there is no hyperlink
Hi Taufique Ahmed, I got a chance to test this in stock 12.0.3 and I see the URL in the email that is sent. It seems like that is not what you are seeing?
If not, and if there are no customizations at play here, you may need to file a case with Support to figure out why you are seeing different behavior.
-Brenda
Hi Taufique Ahmed, I got a chance to test this in stock 12.0.3 and I see the URL in the email that is sent. It seems like that is not what you are seeing?
If not, and if there are no customizations at play here, you may need to file a case with Support to figure out why you are seeing different behavior.
-Brenda
