Why doesn't the notification tell the user what item they were mentioned in?

When tagging a user in a Document's comment log, their notification tells them they were mentioned but doesn't tell them what document or offer a link in the notification to take them to that document.

Are we missing a field when creating a document or missing additional information in the comment log when tagging a user?

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0 Brenda Rossetto over 3 years ago

Hi Jason, I just tested this and it looks like you found a bug! This is specific to the Documents module. If you add a Comment Log entry on a different module, such as Cases, it includes a link to the case in the Related To field on the notification.

I would recommend submitting a case to Sugar's Support group so they can submit a bug for this; that way, it will be clear that the bug was found externally and is impacting your use of Sugar.

Good find, and sorry you had to stumble on it!

-Brenda
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0 Jason Wise over 3 years ago in reply to Brenda Rossetto

Brenda, thank you for checking this for me and verifying. This has been submitted.

-Jason
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0 Jason Wise over 3 years ago in reply to Brenda Rossetto

Brenda, thank you for checking this for me and verifying. This has been submitted.

-Jason
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