outlook plug-in keeps disconnecting

Hi Daniel,

Sorry about this, but yes, it is a known issue, Bug #87299. Our engineers are actively working on a fix and we should have more information soon. An announcement will be posted to the MS Office Plug-ins group when the new version of the plug-in is released to address this behavior. If you join that group or turn on notifications to https://sugarclub.sugarcrm.com/explore/ms-office-plug-ins/b/ms-office-plugin-updates, you'll be alerted when the announcement is posted.  

-Alex 

Thanks Alex. I'll join the group and keep an eye out for the update.

Thanks Alex. I'll join the group and keep an eye out for the update.

To follow up on this thread, version 2.7.3 of the plug-in was just released: https://sugarclub.sugarcrm.com/explore/ms-office-plug-ins/b/ms-office-plugin-updates/posts/version-2-7-3-of-the-outlook-plug-in-released

Please upgrade when you get a chance and you should be all set!