Except Repair and Rebuild , I can see only blank screen when I open Studio , module builder or any other tabs on administration.
Please assist me here . It's quite urgent.
> Administration
>Studio (This is when I opened Studio)
Except Repair and Rebuild , I can see only blank screen when I open Studio , module builder or any other tabs on administration.
Please assist me here . It's quite urgent.
> Administration
>Studio (This is when I opened Studio)
It looks like you have a permissions issue as Ramya Katram said. Your files and directories should be owned by apache, not root, and I would recommend against a 777 setting as it would grant way too much access to all users.
If you are an on-site customer you can use each of the following from the root of SugarCRM application to set ownership and permissions, then do a QRR:
Permissions:
---------------------------------
sudo chown -R apache:apache *
sudo find . -type d -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;
These in turn set your ownership and group to apache on all directories and files.
Sets permissions of 775 on all direcotries, and 664 on all files.
It looks like you have a permissions issue as Ramya Katram said. Your files and directories should be owned by apache, not root, and I would recommend against a 777 setting as it would grant way too much access to all users.
If you are an on-site customer you can use each of the following from the root of SugarCRM application to set ownership and permissions, then do a QRR:
Permissions:
---------------------------------
sudo chown -R apache:apache *
sudo find . -type d -exec chmod 775 {} \;
sudo find . -type f -exec chmod 664 {} \;
These in turn set your ownership and group to apache on all directories and files.
Sets permissions of 775 on all direcotries, and 664 on all files.
Francesca Shiekh and Ramya Katram
Issue Solved : No Blank screen. Able To use Studio and other tabs properly.
Cause of issue : Sugarcrm root folder not given correct permission.
Appreciated your time and suggestions . Thank You