If you have SugarCRM Enterprise or Ultimate editions and are familiar with writing SQL queries, you can create a query that joins the email body into the report.
For example, create a standard email type report from the Reports module, when editing the report, in the "Report Details" section check the "Show Query" checkbox and click "Preview".
This will display the SQL query of the report at the bottom of the page.
You can then customize this query to add a join statement to the email_text table that contains the body of the email.
Click here more information on the database tables and fields.
Here is a basic example of a query that pulls in the email subject, description, and date created data:
SELECT IFNULL(emails.name,'') emails_name ,emails_text.description ,emails.date_entered emails_date_entered FROM emails LEFT join emails_text ON emails.id = emails_text.email_id
This e-mail (and any attachments) is intended only for the above addressee. It may contain confidential and or privileged information. If you are not the addressee you must not copy, distribute, disclose or use any of the information in it. If you have received it in error please delete it and immediately notify the sender. Any opinions or views expressed in this message are those of the individual sender, except where the sender specifically states them to be otherwise.
Registered in England. Company Number: 02910340
Registered Office: 37 Commercial Road, Poole, BH14 0HU
This e-mail (and any attachments) is intended only for the above addressee. It may contain confidential and or privileged information. If you are not the addressee you must not copy, distribute, disclose or use any of the information in it. If you have received it in error please delete it and immediately notify the sender. Any opinions or views expressed in this message are those of the individual sender, except where the sender specifically states them to be otherwise.
Registered in England. Company Number: 02910340
Registered Office: 37 Commercial Road, Poole, BH14 0HU
