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Enterprise & Sell Answers & Best Practices How SugarCRM CE handles contact history?

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How SugarCRM CE handles contact history?

Daniel Sigrist over 9 years ago

Hi All,

Can sugar CRM handle contact history ? I mean, if a contact goes work to another company can I keep track of that ?

best regards,

Daniel

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0 Daniel Sigrist over 9 years ago

Hi Jason,
Thank you for our answer. I was looking for the second option, where you change a contact to a new account. The information regarding the previous account will be kept, right ? I will know that he used to work for company A, but know works for company B, right ?
best regards,
Daniel
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0 Daniel Sigrist over 9 years ago

Hi Jason,
Thank you for our answer. I was looking for the second option, where you change a contact to a new account. The information regarding the previous account will be kept, right ? I will know that he used to work for company A, but know works for company B, right ?
best regards,
Daniel
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0 Jason Smith over 8 years ago in reply to Daniel Sigrist

Hello Daniel,
The information in the Contact that belongs to that Contact will stick. However, if you move a Contact to a new Account, anything related to that Account may be lost as a result. However if it's related directly to the Contact, it should be good to go.
Kind Regards,
Jason Smith
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