How can I receive inbound email in CE?

Community Alumni User over 10 years ago

Using community edition , how do i receive emails inside sugarcrm? Required Plugins or ?

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0 Kiddyty Kiddyty over 10 years ago

I will be able to receive the inbound email in Sugar CRM?
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0 Kiddyty Kiddyty over 10 years ago

I will be able to receive the inbound email in Sugar CRM?
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0 Muhammad Shaji Uddin over 10 years ago in reply to Kiddyty Kiddyty

yes
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0 Abhi Abhi over 10 years ago in reply to Kiddyty Kiddyty

i have notice that group inbound email is not working with 6.5CE

but if i configure user email->settings->mail account its working

is like group inbound email functionality its only for pro version ?
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0 Muhammad Shaji Uddin over 10 years ago in reply to Kiddyty Kiddyty

are you administrator of you SugarCRM or a basic user?
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0 Abhi Abhi over 10 years ago in reply to Kiddyty Kiddyty

i have try to set up group inbound email with admin user

it dint' work so i config email from user account
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0 Muhammad Shaji Uddin over 10 years ago in reply to Kiddyty Kiddyty

ok check below link. there is no such kind of confirmation that it will not work on community edition because below link is for CE 6.5.x. May be there is issue with your mail server or you are entering wrong mail settings
I checked my gmail account and it working successfully as Group Mail Account

http://support.sugarcrm.com/02_Documentation/01_Sugar_Editions/05_Sugar_Community_Edition/Sugar_Comm...
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0 Abhi Abhi over 10 years ago in reply to Kiddyty Kiddyty

have u check with 6.5

https://suitecrm.com/forum/suitecrm-7-0-discussion/2847-how-to-set-up-group-inbox-mail-for-sales-team
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0 Muhammad Shaji Uddin over 10 years ago in reply to Kiddyty Kiddyty

but i checked my gmail account is configuring successfully

Did you configured successfully your email account as Group mail account?
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0 Abhi Abhi over 10 years ago in reply to Kiddyty Kiddyty

i have tried with admin user

for group email account
*) admin -> email -> inbound mail -> new group mail account -> gmail settings

group mail settings

for user mail
*) user->email ->settings->mail ->accounts -> gmail settings

user mail settings

both with same mail settings

after creating group mail its showing the name but its has no email empty

as show below

on the same page i have config user mail accnt which have mail in inbox
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0 Muhammad Shaji Uddin over 10 years ago in reply to Kiddyty Kiddyty

ok what you need to achieve?
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0 Abhi Abhi over 10 years ago in reply to Kiddyty Kiddyty

i need to set up group mail for sales people or for the set of people
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