User deleted several leads that should not have been deleted - is there a way to recover them. As an example, SalesForce.com has a wastebasket area where deleted records can be restored. Anything like this in Sugar?
User deleted several leads that should not have been deleted - is there a way to recover them. As an example, SalesForce.com has a wastebasket area where deleted records can be restored. Anything like this in Sugar?
If a user deleted them only via the Graphical User Interface, then all it did was set a deleted flag to 1 in the database (aka soft-deleting). Depending on your database clean-up schedule, those records may still exist in the database, you simply need to do a query like:
UPDATE leads SET deleted = 0 WHERE <condition>;
Where <condition> in your query would depend on you knowing some condition that can figure out what records are missing.
However, if the clean-up schedule to delete 'soft-deleted records' has already been ran since, then your only option would be to restore the data from a backup.
If a user deleted them only via the Graphical User Interface, then all it did was set a deleted flag to 1 in the database (aka soft-deleting). Depending on your database clean-up schedule, those records may still exist in the database, you simply need to do a query like:
UPDATE leads SET deleted = 0 WHERE <condition>;
Where <condition> in your query would depend on you knowing some condition that can figure out what records are missing.
However, if the clean-up schedule to delete 'soft-deleted records' has already been ran since, then your only option would be to restore the data from a backup.