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Enterprise & Sell Answers & Best Practices Is there any way to specifically pinpoint what causes (Process Workflow Tasks) failed in CRON run?

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Is there any way to specifically pinpoint what causes (Process Workflow Tasks) failed in CRON run?

Viktor Ranga over 5 years ago

I assume this is due to some workflow failing, however, there doesn't seem to be any indication as to which.

Is it possible to log at least the id of a workflow when a specific workflow fails for any reason?

SugarCRM edition 8.0 Professional.

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0 Viktor Ranga over 5 years ago

Found the reason. Some workflow was trying to send emails with invalid outbound email configurations. Added a try catch block into SmtpMailer.php to redirect failing mails to be sent from another, valid address instead. I also redirected the recipient to myself. This allowed me to detect which workflow failed and deleted it.
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0 Viktor Ranga over 5 years ago

Found the reason. Some workflow was trying to send emails with invalid outbound email configurations. Added a try catch block into SmtpMailer.php to redirect failing mails to be sent from another, valid address instead. I also redirected the recipient to myself. This allowed me to detect which workflow failed and deleted it.
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