Cube Icon Missing on Nav Bar

Indeed strange, I never saw this. Is this a vanilla installation or is there some customization in the instance. Just to be sure it is not a cache issue can you reset your user preferences ( 2016-08-29_1556 - SugarCRMSupport's library  ) in your user profile and as an Admin run a Quick Repair and Rebuild? Is this happening for one user or for more?

Hi,

It's all users. 

This is an on-demand instance with customisations. We have local development and testing instances with are fine. None of the customisations alter the navbar. The on-demand instance kicked me out yesterday (server sync issue or something like that) while working in the module loader. I think this issue started occurring after this.

Resetting user prefs and a rebuild made no difference.

** SOLUTION **

As admin, I unchecked this option, saved, re-checked and saved again. The icon has been restored for all users.

 {SugarClub Administrator Edit: We're sorry, but this image is no longer available}  

Hi,

It's all users. 

This is an on-demand instance with customisations. We have local development and testing instances with are fine. None of the customisations alter the navbar. The on-demand instance kicked me out yesterday (server sync issue or something like that) while working in the module loader. I think this issue started occurring after this.

Resetting user prefs and a rebuild made no difference.

** SOLUTION **

As admin, I unchecked this option, saved, re-checked and saved again. The icon has been restored for all users.

 {SugarClub Administrator Edit: We're sorry, but this image is no longer available}