Alex Nassi
Digital CX Operations Director
SugarCRM
Thanks Mark,
We've just been notified by SugarCRM that they are pulling workflow support from the professional version.
As our busy help desk and sales team depend on many automated workflows this makes our staying on the professional version impossible for us, and enterprise almost doubles our outlay.
Extremely disappointed.
Hi Nathan,
We understand that our Sugar Pro customers like yourself rely on our Sugar Workflow feature and we would like to work with you to see what solution we could provide. If you could, please direct message me and we can set up a follow-up meeting to discuss options.
Hi Rosaalie, I'd also like to understand what the options are. We're in a similar situation to Nathan - small price sensitive business, happy with Pro, a big user of workflows. Tried to work out how to direct message you, failed .
I doubt we're alone, any chance you could share a few more details publicly?
Thank you, Dan
Hi Rosaalie, I'd also like to understand what the options are. We're in a similar situation to Nathan - small price sensitive business, happy with Pro, a big user of workflows. Tried to work out how to direct message you, failed .
I doubt we're alone, any chance you could share a few more details publicly?
Thank you, Dan