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Enterprise & Sell Answers & Best Practices Wait events never works

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Wait events never works

Jérôme Blanchard over 8 years ago

Hi all,

I can't use a wait events on my process definition, it never functions. I don't understand why.

Here's the test process created:

If I remove the wait event, the process goes to the end without issue.

Thank you for your help.

Best regards,

Parents

0 Megan Sheehan over 8 years ago

Hi Jerome,
I've seen this behavior when the scheduler process that actually monitors these conditions isn't running. Go to Admin > Scheduler and look for the process called Process Author Scheduled Job. It should be set to Active status and most likely running As often as possible. You can also click into the Scheduler record to see the Job Log and make sure that it is running as frequently as it should be (likely about every 5 minutes, depending on your server settings).

Business Analyst

Technology Advisors, Inc.
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0 Jérôme Blanchard over 8 years ago in reply to Megan Sheehan

Found!
In fact the duration is more longer than I expected. If I put 2 min, I have to wait 4 min So I thought that it doesn't work.
Thank you for the time passed on this "incident"
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0 Jérôme Blanchard over 8 years ago in reply to Megan Sheehan

Found!
In fact the duration is more longer than I expected. If I put 2 min, I have to wait 4 min So I thought that it doesn't work.
Thank you for the time passed on this "incident"
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

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