Details about this thread
  • State Verified Answer
  • Replies 2 replies
  • Subscribers 313 subscribers
  • Views 1749 views
  • Users 0 members are here
Related content from around SugarClub

Error when converting a lead "Error Unable to convert the lead"

Community Alumni User
Hello, 

From the Lead Module, I'm trying to convert the Lead. 
After associating Contact and Account, I get an error popup with "Error Unable to convert the lead".

in the log, I see:

PHP Fatal error:  Class 'SugarFeed' not found in /var/www/<my-server>/htdocs/modules/Contacts/SugarFeeds/ContactFeed.php on line 30, referer: <My-Server> 
Could you help me?

Thanks in advance

Julien
Parents
  • 0
    This is the old sugar function. SugarFeeds module only exists in the Sugar 6. It is removed from the Sugar 7. But the contacts module, it is still trying to add the Sugarfeed before saving the record. This is the root cause of the failure.

    Please check the custom/modules/Contacts/logic_hook.php file 
    It should have the a line like this,

                   

    $hook_array['before_save'][] = Array(1, 'Contacts push feed', 'modules/Contacts/SugarFeeds/ContactFeed.php','ContactFeed', 'pushFeed');


    Please remove this line. The error should resolve

Reply
  • 0
    This is the old sugar function. SugarFeeds module only exists in the Sugar 6. It is removed from the Sugar 7. But the contacts module, it is still trying to add the Sugarfeed before saving the record. This is the root cause of the failure.

    Please check the custom/modules/Contacts/logic_hook.php file 
    It should have the a line like this,

                   

    $hook_array['before_save'][] = Array(1, 'Contacts push feed', 'modules/Contacts/SugarFeeds/ContactFeed.php','ContactFeed', 'pushFeed');


    Please remove this line. The error should resolve

Children
No Data