How to automate the creation of a new smart guide on a re-opened opportunity?

Question

Hello there, 
 I have a customer (Sell 13.2) who would like to allow their users to reopen opportunities and restart a smart guide. They have 2 templates (new biz & renewal), so the new smart guide should be the same as the previous one. 
 Users can create a guide manually, but they would like to automate the process and reset some of the data on the opp. 
 I've tried 2 methods without success: 
 
 BPM : I tried a "add related record action" > add a smart guide on the opp. That fails: error 500. Also, the action does not have the smart guide template field. 
 Action button: action = create a smart guide, prefill template (same as parent opp) and available modules (opp). That fails with "please solve errors" but no error is shown on the page 
 
 Since Sugar is a no-code platform, I'd rather avoid doing this via code :) 
 Any idea? 
 Thanks in advance! 
 Cheers, Damien

Damien Pochon · Accepted Answer

Hi Damien Pochon , 
 To be able to kick off multiple of the same Smart Guide template, I was able to do this by following the 'Change Field' action with another 'Change Field' action. In the second action, I set the 'Smart Guide Template' field to a blank value. In my test with that setup, each triggering of the BPM definition created an additional Smart Guide related to the record. 
 Chris