Dropdown Values

Question

Can dropdown values be hidden in dropdown but available for reporting

Olivia Forde · Answer

A better approach: 
 User Role-Based Dropdowns: 
 support.sugarcrm.com/.../ 
 
 Create a Role that no one has which is not assigned to anyone in your company and call it "Legacy" 
 Then set the dropdown values so that only the "Legacy" Role has visibility of those items you want to retire. 
 I have not tried this but will make a note to do so. 
 To the best of my understanding (I've not tried) the Role based dropdown settings mean the user can see the value but not use it when creating/updating. 
 FrancescaS