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pollMonitoredInboxes unable to import email with UID 40: the single id was not found in response

Francesca Shiekh

I've been getting a bunch of errors on pollMonitoredInboxes and I'm at a loss as to how to track what the problem is.

They all look like this: with different UIDs

[FATAL] pollMonitoredInboxes unable to import email with UID 40: the single id was not found in response

Any thoughts?

thanks,
Francesca

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    Good morning Francesca,

    For one client we also get this error (synchro with Lotus Notes mailboxes). In fact it was some emails that were malformed.

    In order to find out the problem, we digg into the code deeper and deeper to certify that the problem comes from the emails themselves.

    The id is corresponding (if I'm not wrong) to the index of an array.

    Hope that it will help you.

    Best regards,

    Enes

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    Good morning Francesca,

    For one client we also get this error (synchro with Lotus Notes mailboxes). In fact it was some emails that were malformed.

    In order to find out the problem, we digg into the code deeper and deeper to certify that the problem comes from the emails themselves.

    The id is corresponding (if I'm not wrong) to the index of an array.

    Hope that it will help you.

    Best regards,

    Enes

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