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WAMP local sugar from backup 404

James Kinnersley

Hi.  I'm trying to set up a local version of Sugar 11 from a cloud backup.    I'm fairly confident the prerequisites/requirements have been met (https://support.sugarcrm.com/Documentation/Sugar_Versions/11.0/Ent/Installation_and_Upgrade_Guide/#Installation_Prerequisites).  

I have a clean version of Sugar 11 on localhost which seems to work, I'm using WAMP 3.2.3.7 64-bit, PHP 7.3.21 (or 7.4.9) , MySQL 5.7.31, Apache 2.4.46, Elasticsearch 7.13.2. Chrome Version 91.0.4472.124 (Official Build) (64-bit). 

I've followed the instructions from https://support.sugarcrm.com/Documentation/Sugar_Developer/Sugar_Developer_Guide_10.3/Integration/Migration/Migrating_From_Sugar_Cloud_to_On-Site/  and when I try to access the install I get the 'Loading...' box and an error in the console "Failed to load resource: the server responded with a status of 404 (Not Found) at <backupSugar>/rest/v11_12/metadata/public?type_filter=&platform=base&module_dependencies=1  


I've cleared the browser cache and the Sugar cache folder and reloaded. Does anyone have any idea how to fix this? 


Thanks

James

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  • 0

    I know you have put a lot of work into this already but if you are still at a point where its not working you might want to look into the Vagrant setup.  I did everything manually for all my developers in the past but now we all converted over to the Vagrant setup and it works great and requires almost no setup, just installing 2 programs and running a command line.  If you need help just ask.

  • 0 in reply to Kenneth Brill

    Hi Kenneth.  It's getting to that point... 

    I did have a clean development 10.3 copy running on Vagrant, although found I couldn't add fields with the module builder and the quick repair was far from 'quick' which was why I started down the wamp route in the first place. 

    I've fired up vagrant again and when I go to http://localhost:8080/sugar/  the installer kicks in ('installer_locked' => false).  Do you know if its possible to run a backup on Vagrant?

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  • 0 in reply to Kenneth Brill

    Hi Kenneth.  It's getting to that point... 

    I did have a clean development 10.3 copy running on Vagrant, although found I couldn't add fields with the module builder and the quick repair was far from 'quick' which was why I started down the wamp route in the first place. 

    I've fired up vagrant again and when I go to http://localhost:8080/sugar/  the installer kicks in ('installer_locked' => false).  Do you know if its possible to run a backup on Vagrant?

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  • 0 in reply to James Kinnersley

    The adding of fields in module builder APPEARS to be a bug, and a long standing one at that.  I sent in a case for it but I still don't know if its got a bug report yet.  Nothing to do with Vagrant though.

    I use a script for repairs so the speed difference isn't so great as my dev envirnment (phpstorm) kicks it off when its needed and just clears the cache if thats all thats needed.

    I have my DB on a copy of MySQL outside of Vagrant as the VM doesnt have the disk space for our DB.  If thats what you mean by backup then yes it is possible.

    I have had problems off and on installing a clean system, it works 75% of the time.   But directing it to use a copy of my production database works every time.