Why is layout showing up correctly in studio, but not when I pull up the record?

Hi Amy,

I believe the changes done have not been deployed. I don't see the record.php file in your package in the modules folder.

Please set the proper permissions on your Sugar root directory. Then go to the studio and Save & deploy the record view layout as per your requirement. Clear your browser cache and check once how the record view is loading.

Let me know how it works.:)

Thanks,

Poojitha.K

Thank you for your help.

The record.js is in FormatLayouts.zip.  When I go to studio the correct fields show up, but when I view the record I am shown hardly any fields.  

I am already tried to save and deploy during my troubleshooting.

I have cleared the browser cache and tried again and still same results.

I know that the permissions are set up correctly, because other modules are working correctly.

Hi Amy,

When you make any changes in record view layout it creates a file in custom/modules/<modulename>/clients/base/views/record/record.php. It is nothing to do with js file. 

And permisssions may not be proper sometimes to a specific module and changes you have done in studio may not reflect in backend files. Can you also try giving Repair and Rebuild once to your instance and please check the permissions on specific module in your Sugar Root Directory.

I tried moving the record.js into Sugar_Lev_Course_Costs.zip but it still doesn't work. 

I meant to say I moved the record.php to Sugar_Lev_Course_Costs.zip.  

I meant to say I moved the record.php to Sugar_Lev_Course_Costs.zip.  

I have done a repair/rebuild and check the permissions.   The permissions are the same other working modules.