Open attachments in a new browser window

Question

Hi,

If you click an attachment in Sugar (6.x), for example in the Notes section, then the file will be downloaded.

We have a lot of attached PDF's in our CRM. Is it possible to open/view the PDF (in a new browser window) instead of having to download the file each time?

That would save us a lot of time.

Roland Voets · Accepted Answer

Hello Luolun,

One thing you can do and that is create new button in notes module e.g. 'View pdf' and on clicking of that button you can call your custom file where you have custom code to show that pdf in new tab/window of a browser. In this way you can achieve it and it is also upgrade safe. Let me know if you have any query.

Roland Voets · Answer

Thank you :) we are using Sugar 9, however, soon to upgrade to Sugar12. 
 
 Your comment made me dig a little more into our browser settings side of things and think I have cracked it

Opportunities > Documents subpanel - users click on "file"

For Edge user needs to change the download setting by right-clicking on the download and selecting Always Open with system viewer

This now auto opens PDF in a new tab 
 Thanks