SugarCloud Maintenance Scheduled for Saturday, October 23rd, 2021

On Saturday, October 23rd, 2021, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, October 24th, 2021.

What Can You Expect During This Window?

Customers hosted on the following regions in our cloud environment will experience brief periods of downtime or degraded performance during the maintenance window.  

  • ondemandeu03

  • ondemandau01

  • ondemandau02

  • ondemandca01

  • ondemandde01

  • ondemandde02

  • premiumde01

  • ondemanduk01

  • ondemandsg01

We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the "Identifying Your SugarCloud Stack" section of the Using the Support Portal guide. 

We will update this post once all maintenance is successfully completed.