SugarCloud Maintenance Scheduled for Saturday, December 4th, 2021

On Saturday, December 4th, 2021, beginning at 17:00 US Pacific Time, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 US Pacific Time on Sunday,December 5th, 2021.

What Can You Expect During This Window?

Customers hosted on the following regions in our cloud environment will experience brief periods of downtime or degraded performance during the maintenance window.

  • ondemandde03
  • ondemandus07

We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the "Identifying Your SugarCloud Stack" section of the Using the Support Portal guide.

We will update this post once all maintenance is successfully completed.