Service Interruptions

We are currently addressing an issue in our cloud environment where instances using Sugar Connect experienced connectivity issues. Our Operations team is aware of this issue and is actively working towards remediation. This thread will be updated wit...

On Saturday, February 27th, 2021, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by ...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus10 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

On Saturday, February 13th, 2021, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by ...

We have addressed an issue in our cloud environment where instances hosted on the ondemandeu03 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

On Saturday, February 6th, 2021, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus02 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus01 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

We are currently addressing an issue in our cloud environment where instances using Sugar Connect experienced connectivity issues. Our Operations team is aware of this issue and is actively working towards remediation. This thread will be updated wit...

We are currently addressing an issue in our cloud environment where instances using Sugar Connect are experiencing connectivity issues. Our Operations team is aware of this issue and is actively working towards remediation. This thread will be update...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus02 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

On Saturday, January 23rd, 2021, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by t...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus02 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

On Saturday, January 16th, 2021, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus02 stack have experienced database connectivity issues. For information on identifying the stack where your instance is hosted, please rev...

We have addressed an issue in our cloud environment where instances hosted on the ondemandde01 stack have experienced connectivity issues. For information on identifying the stack where your instance is hosted, please review the I...

We have addressed an issue in our cloud environment where instances hosted on the ondemandus13 stack have experienced connectivity issues. For information on identifying the stack where your instance is hosted, please review the I...

We are currently addressing an issue in our cloud environment where instances hosted are experiencing connectivity issues. Our Operations team is aware of this issue and is actively working towards remediation. This thread will be updated with an...

On Saturday, December 5th, 2020, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the en...

On Saturday, November 21st, 2020, beginning at 16:00 PST, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the e...

We are currently addressing an issue in our cloud environment where instances hosted on the ondemandus03 stack are currently experiencing performance issues. For information on identifying the stack where your instance is hosted, please review the&nb...

On Saturday, October 17th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the en...

On Saturday, October 10th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the SugarCloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the en...

On Saturday, September 26th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete b...

On Saturday, September 19th, 2020, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete b...