Best solution for the 360° view in Sugar Mobile: custom dashlets, HTML field, other?

Hey Damien
You could try to use Mobile SDK to extend a standard mobile client and add your own dashlets.

It definitely works. We have used this way to solve a similar task and get the possibility to see TimeLine Viewer dashlets on mobile.

Of course, this way requires a specific deployment procedure and further support of the new mobile app, especially when your customer uses iPhone. With Android, it's quite easier.

I think the other way could be not so user-friendly but more chipper. You can add fields with an active URL to external sources (website or another mobile app) that show necessary data. 

I hope it will be useful. 

Regards,
Mykola

Hello Mykola,

Thank you for your feedback. I was hoping for a less cumbersome solution :( Creating a custom app would require heavy maintenance for a need that feels quite simple (from a distance). 

In your case, how long did it take to implement that? 

Finally, providing a link to another site/app would defeat the 360° view purpose, so we'll skip that one too. 

I'll open a case on the support portal, if only to add our voice to an ER. 

Cheers,

Damien

Hello Damien

In our case, the development took 4 or 5 man-months. But, as usual, everything depends on the details. I agree that "links usage" breaks the idea of 360° view, and that is why we invested in custom development. 

Regards,
Mykola

Hello Damien

In our case, the development took 4 or 5 man-months. But, as usual, everything depends on the details. I agree that "links usage" breaks the idea of 360° view, and that is why we invested in custom development. 

Regards,
Mykola

Hello,

I was afraid of your answer :( The effort is not worth the need. 

I've created a case and it seems it's actually a defect. We'll see how this goes. 

Cheers,

Damien